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Featured Resource

The Keys to Interviewing, Hiring, Managing, and Maintaining a Superior Visitor Services Team

What are the best questions to ask in an interview to tease out the strengths you are seeking? How do you keep your Visitor Services team motivated, energized, and positive 100% of the time?

Resource
7/9/17
Employee vs. Independent Contractor

Employer misclassification has a direct impact on employee eligibility for benefits, taxation and legal protections such as minimum wage and overtime rights.

Resource
10/23/15
Aligning Your Hazard Communication Program with GHS
Hazard communication programs and workplace signs at all establishments must be GHS-compliant by June 1, 2016.  
Resource
10/23/15
Social Media Policies

When you start thinking about your social media policy, don’t think of it as a punitive document that outlines a framework for disciplining various infractions.

Resource
10/26/15
Cyber Security and Privacy

With the enormous amount of sensitive information stored digitally, public garden’s need to take proper measures to ensure this data is never comprised. Ultimately, it is the public garden’s responsibility to protect their patrons’ data.

Resource
10/26/15
Second Generation Volunteer Administration - Moving from Transaction to Transformative Volunteer Learning Environments

Volunteer resource managers are primarily charged with oversight of transactions or tasks conducted by their volunteer force for the improvement of social, economic, or environmental conditions.

Resource
10/26/15
Public Gardens Sustainability Index - Proven Practice Workbook

The Proven Practice Workbook details how to implement sustainability measures introduced in the Sustainability Index. It is suggested to use these resources together.

Resource
10/27/15
Minimizing Visitor Injury Risk

Visitor personal injury claims can be costly and very damaging to a public garden’s reputation. They can be much more frequent than employee injury claims and employee safety programs are not sufficient to protect visitors.

Resource
11/4/15

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