Tohono Chul seeks a team-oriented, energetic and enthusiastic Volunteer Coordinator/Education Specialist who will thrive in a fast-paced environment and who is well-suited to working collaboratively with a small staff. The Volunteer Coordinator/Education Specialist is responsible for the advancement of the volunteer program at Tohono Chul through the active recruitment, screening, orientation/training, scheduling and supervision of the volunteer corps. The Volunteer Coordinator/Education Specialist assists the Director of Education, the Docent Instructor, and at times the Director of Marketing, in interpreting Tohono Chul’s mission for members, visitors and the community. She/he interacts directly and indirectly with the public on a regular basis and plays a key role in ensuring an exceptional visitor experience, both on and off-site. Duties involve leadership, planning, administration and supervision. This position requires occasional work on weekends, evenings, nights and holidays.
• Assessment, orientation, placement and scheduling of all volunteers and docents.
• Resource support for volunteers and docents.
• Promotion of effective working relationships and rapport between staff and volunteers.
• Planning and execution of recognition programs and events to honor volunteer achievements and improve opportunities for socializing.
• Maintenance of volunteer database and tracking of volunteer hours.
• Preparation and maintenance of volunteer publications and materials.
• Oversight of on and off-site educational programs such as guided tours, Eco-Stations and Speakers Bureau.
• Development and execution of recruitment strategies to build awareness of Tohono Chul’s volunteer program while increasing the number of volunteers and docents.
• Presentation of New Volunteer Orientation programs.
• Coordination of specialized volunteer training with department heads.
• Periodic assessment and retraining of volunteers through continuing education offerings.
• Involvement in interpretive sections of annual docent training program.
• Scheduling of regular Docent Continuing Education programs.
• Evaluation and enhancement of existing on and off-site children’s educational programs.
• Collaboration with Marketing in development and presentation of mission-based outreach/tabling events.
• Other duties as assigned.
The above description reflects the general details considered necessary to describe the principle function of this job identified and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.
Education and Experience
• A Bachelor’s degree in the social or physical sciences, museum studies or related field.
• Three or more years’ experience in coordinating and supervising volunteers.
• Proven success in developing innovative volunteer programs.
• Familiarity with the flora and fauna of the Sonoran Desert.
• Knowledge of principles of environmental education and interpretive techniques as applied to an outdoor museum setting and/or experience as an interpretive guide, preferred.
• A Bachelor’s degree in Education or equivalent in teaching experience a plus.
Knowledge, Skills and Abilities
• Strong organizational skills including time management.
• Excellent communication skills, both written and oral.
• Demonstrated interpersonal skills and ability to work effectively with volunteers and the public.
• Proficiency with Windows 7 and the Microsoft Office Suite; experience with desktop publishing a plus.
• Experience with off-server maintained volunteer scheduling program such as Volgistics, preferred.
Submit resume and cover letter via email to:
Penny Poynter, Director of Finance and HR at firstname.lastname@example.org